Problem (1) Laptop/Notebook/Desktop is running Slow, Hangs/Freezes while working Click Here ..........
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Problem (2) How to Reset your System (System Recovery) ?
Method - 1 From Outside By (F9) Key Click Here Link-1 Link - 2 {For Windows 7/8/8.1}
Method - 2 From Inside By Operating System Click Here.... {For Windows 8/8.1} System Reset Click Here {For Windows 10}
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Problem (3) How to create a recovery disc for Windows 8/8.1/10 using Asus Back tracker ?
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Problem (4) How to update Bios ?
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How to enter [Safe Mode] if I can't enter the system ? (Windows 8)
How to enter [Safe Mode] ? (Windows 8)
How to check the BIOS version and vendor of the ASUS Notebook?
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Problem (2) How to Reset your System (System Recovery) ?
Method - 1 From Outside By (F9) Key Click Here Link-1 Link - 2 {For Windows 7/8/8.1}
Method - 2 From Inside By Operating System Click Here.... {For Windows 8/8.1} System Reset Click Here {For Windows 10}
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Problem (3) How to create a recovery disc for Windows 8/8.1/10 using Asus Back tracker ?
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Problem (4) How to update Bios ?
Bios Update: There are two methods to update the BIOS version.
Method - 1 Click Here {Using Win. Flash}
Method - 2 Click Here {Using Easy Flash }Method - 1 Click Here {Using Win. Flash}
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How to enter [Safe Mode] if I can't enter the system ? (Windows 8)
How to enter [Safe Mode] ? (Windows 8)
How to check the BIOS version and vendor of the ASUS Notebook?
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How to Open Device Manager in any Windows(10/8.1/8/7/vista/xp)
1. Press the key combination [Windows-Logo]+[R]
2. Type the command "devmgmt.msc" and hit [Enter].
How to Identify Corruped Drivers ?
(1) No Power at all
1. First to check by charging ,
2. Check any LED light is glowing or not while charging ?
3. Try a Power Recycle : Press Power button for at least 30 second then try to turn it On.
4. Check adapter with different power socket , or try with an alternate adapter then check ?
5. Contact to Service center
(2) No Display But Power ON
1. First to check by charging ,
2. Check any LED light is glowing or not while charging ?
3. Try a Power Recycle : Press Power button for at least 30 second then try to turn it On.
4. Try to access BIOS setting whether it is coming on screen or not?
5. Try with an external monitor ?
6. Contact to Service center
(3) Blue Screen of Death (BSoD)
1. Remove any external device attached with notebook
2. Uninstall any non compatible Software program
3. Try to Restore your Pc
4. Take the backup of your all imp. data & try recovery or Reinstall OS
5. Contact to Service center for Hardware problems
(4) Direct goes into BIOS (when you start your laptop, it will go directly to the BIOS?
1. Check if F2 key is stucked
2. Restored all bios to defaults save settings & restart
3. Please restart your notebook then press F2 during POST to enter BIOS Setting.
4. In Bios Settings go to Security tab > Disable [Secure Boot Control ].
5. In the Boot menu, Enable the [Launch CSM ]
6. Press F10 to save and exit. problem will get resolved
7. if not then in enter into the BIOS setting again , then check in BIOS that HDD is detecting or not in boot priority under BOOT option.
(5) OVER HEATING ISSUE
1. Uninstall heavy application or any external device,
2. Don't use more than one Antivirus at a time
3. Update VGA driver , restore bios settings to default if you had changed your Fan speed
4. Restore your pc
5. Recover or Reinstall Os again after taking backup of your data.
6. Use a blower & clean the dirt, dust of your fan.
7. Clean your Heatsink, CPU & GPU Apply Thermal Paste
8. Contact to Service center
(6) ADAPTER NOT WORKING
1. Check LED light is glowing or not while charging ?
2. Try to charge with alternate adapter
3. Try to check adapter with different power socket ?
4. Contact to Service center
(7) BATTERY NOT CHARGING
1. Check adapter with different power socket
2. Try charging with alternate adapter if available ,
3. Check whether charging indication is showing or not (Charging LED light is glowing or not) ?
4. Contact to Service center
(8) Battery Back up is too low
1. Remove the external devices if not in use like Usb Keyboard, mouse,Hdd, pendrive, dongles etc.
2. Turn off the Turn off wireless devices ( Fn + F2 ), Bluetooth if not in use
3. Dim the Display brightness.
4. Turn off any devices/hardware components not in use.
5. Turn off other applications and accessories
6. Reducing processor activity can reduce power consumption
7. ASUS Power4Gear (Super Hybrid Engine)
(9) TOUCH PAD/ TOUCH BUTTON NOT WORKING
1. Check whether the required drivers or ATK package is installed properly or not ?
2. Try to update required drivers ATK pkg from support site
3. Try to check Fn+F9 for touch pad enable / disable
4. Try to check with external USB mouse ?
5. Go to BIOS settings & check whether internal pointing device is enable / disable if disable make it enable?
6. Contact to Service center
(10) AUDIO NOT WORKING
1. Check for volume level, Mute Button.
2. Check for audio driver is properly installed in device manager or not
3. Try to update audio driver from support site
4. Check with external speaker or mobile's earphone or headset ,
5. Check mute setting and all audio setting under control panel [sound option] ?
6. Contact to Service center
(11) BLUETOOTH / WIFI NOT WORKING
1. Press Fn+F2 button for turning on function, Check wizard is coming or not
2. Check WiFi light is glowing or not
3. Scan for available Wireless networks select another network & try to connect
4. Check the wireless driver is installed properly or not ?
5. If you can't turn on wifi kindly try a OS reinstallation & device reinstallation
6. Contact to Service center
How to Open Device Manager in any Windows(10/8.1/8/7/vista/xp)
1. Press the key combination [Windows-Logo]+[R]
2. Type the command "devmgmt.msc" and hit [Enter].
How to Identify Corruped Drivers ?
Look at the Yellow Question Mark or Exclamatory Mark in Image above it indicates you you need to update the drivers Click Here for Asus Driver Download
----------------------------------------------------------------------------------------------------------------------------------------------------------------------Other Major Issues :
1. First to check by charging ,
2. Check any LED light is glowing or not while charging ?
3. Try a Power Recycle : Press Power button for at least 30 second then try to turn it On.
4. Check adapter with different power socket , or try with an alternate adapter then check ?
5. Contact to Service center
(2) No Display But Power ON
1. First to check by charging ,
2. Check any LED light is glowing or not while charging ?
3. Try a Power Recycle : Press Power button for at least 30 second then try to turn it On.
4. Try to access BIOS setting whether it is coming on screen or not?
5. Try with an external monitor ?
6. Contact to Service center
(3) Blue Screen of Death (BSoD)
1. Remove any external device attached with notebook
2. Uninstall any non compatible Software program
3. Try to Restore your Pc
4. Take the backup of your all imp. data & try recovery or Reinstall OS
5. Contact to Service center for Hardware problems
(4) Direct goes into BIOS (when you start your laptop, it will go directly to the BIOS?
1. Check if F2 key is stucked
2. Restored all bios to defaults save settings & restart
3. Please restart your notebook then press F2 during POST to enter BIOS Setting.
4. In Bios Settings go to Security tab > Disable [Secure Boot Control ].
5. In the Boot menu, Enable the [Launch CSM ]
6. Press F10 to save and exit. problem will get resolved
7. if not then in enter into the BIOS setting again , then check in BIOS that HDD is detecting or not in boot priority under BOOT option.
(5) OVER HEATING ISSUE
1. Uninstall heavy application or any external device,
2. Don't use more than one Antivirus at a time
3. Update VGA driver , restore bios settings to default if you had changed your Fan speed
4. Restore your pc
5. Recover or Reinstall Os again after taking backup of your data.
6. Use a blower & clean the dirt, dust of your fan.
7. Clean your Heatsink, CPU & GPU Apply Thermal Paste
8. Contact to Service center
(6) ADAPTER NOT WORKING
1. Check LED light is glowing or not while charging ?
2. Try to charge with alternate adapter
3. Try to check adapter with different power socket ?
4. Contact to Service center
(7) BATTERY NOT CHARGING
1. Check adapter with different power socket
2. Try charging with alternate adapter if available ,
3. Check whether charging indication is showing or not (Charging LED light is glowing or not) ?
4. Contact to Service center
(8) Battery Back up is too low
1. Remove the external devices if not in use like Usb Keyboard, mouse,Hdd, pendrive, dongles etc.
2. Turn off the Turn off wireless devices ( Fn + F2 ), Bluetooth if not in use
3. Dim the Display brightness.
4. Turn off any devices/hardware components not in use.
5. Turn off other applications and accessories
6. Reducing processor activity can reduce power consumption
7. ASUS Power4Gear (Super Hybrid Engine)
(9) TOUCH PAD/ TOUCH BUTTON NOT WORKING
1. Check whether the required drivers or ATK package is installed properly or not ?
2. Try to update required drivers ATK pkg from support site
3. Try to check Fn+F9 for touch pad enable / disable
4. Try to check with external USB mouse ?
5. Go to BIOS settings & check whether internal pointing device is enable / disable if disable make it enable?
6. Contact to Service center
(10) AUDIO NOT WORKING
1. Check for volume level, Mute Button.
2. Check for audio driver is properly installed in device manager or not
3. Try to update audio driver from support site
4. Check with external speaker or mobile's earphone or headset ,
5. Check mute setting and all audio setting under control panel [sound option] ?
6. Contact to Service center
(11) BLUETOOTH / WIFI NOT WORKING
1. Press Fn+F2 button for turning on function, Check wizard is coming or not
2. Check WiFi light is glowing or not
3. Scan for available Wireless networks select another network & try to connect
4. Check the wireless driver is installed properly or not ?
5. If you can't turn on wifi kindly try a OS reinstallation & device reinstallation
6. Contact to Service center
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